Visiting Policy to Check Out Our Animals

Choosing the right pet for you and your family is something we take very seriously. We hope that you research your pet and understand their needs and what to expect from them before making your purchase. It is hard to understand the prickliness of a hedgehog, the crabbing of a sugar glider, the strangeness of a skinny pig, or the wiggliness of a chinchilla without meeting one in person. Meeting a little critter in person before your purchase is definitely recommended if at all possible before actually making a purchase.

We often have requests for people to come and “check-out” our animals before putting down a deposit or making a purchase. Treating our customers the way we would want to be treated is very important to us and we want all of our customers to know we care about each new pet placement. So, we welcome pre-purchase visits. In return, we ask that you respect our time, energy, and talents with your visit. When you visit we will treat you just like a purchasing customer and do our best to answer all of your questions, allow you to handle our babies, and share our passion with you.

Unfortunately, we have had visitors who took advantage of our time and resources, with no real intension of purchasing a pet from us. Both my manager and I have small children who are very important to us too. Our time is very valuable to our children and therefore we treasure it too. In order to protect our family and our business we now require a $10 deposit to “visit” the farm. You can request to meet a sugar glider, hedgehog, skinny pig or chinchilla (if available). By handling a couple animals you can make a more educated decision on the perfect pet for you. Should you decide to purchase a pet from us, the $10 will be deducted from the price of your animal. Should you decide that one of our pets is NOT right for you, you have simply invested $10 into your potential pet knowledge had hopefully had a great up-close and personal experience with some strange animals. The $10 is good for all immediate family members or a total of four people if you choose to bring friends.

We understand that some people will not like this policy and that is o.k. We hope that you can appreciate our family values and the protection of our time for other customers as well.

When checking on setting up a time for your visit, please give us 2-3 days and times you are available, as well as if you think you might want to purchase the same day (so we can make sure your potential pet is available). Even if we do not have babies available for sale, there are times when we can still allow you to see what babies are like.

Another option for “visiting” our pets is at the Midwest Reptile Show in Indianapolis, IN. There are lots and lots of critters there and you’ll see LOTS of different critters at one time For best availability come to the beginning of the show.